Forum Discussion
Telematic Control Module needs replacement, but backordered with no ETA?! UNACCEPTABLE
My gas 25 Equinox's module gave out after 7 months as well. took it 5/2/25 to the dealership and they told me they have no idea when they can replace it. And that my covered warranty to replace it free expires after 36,000 miles but they can apply to chevy to get it free if I do go over the 36,000 miles but they couldn't guarantee that GM would approve it. Onstar needs to extened my free 8 years after it gets fixed if even it does for the months the model was not fixed. This is a safety issue if you get into an accident.
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