Forum Discussion
Telematic Control Module needs replacement, but backordered with no ETA?! UNACCEPTABLE
Our team appreciates you bringing these recurrent concerns with your new 2024 Chevrolet Equinox EV 2RS's telematic module, Jamie. This is not the new ownership experience that OnStar and Chevrolet hope to provide for our members. Given these repeated inconveniences, we can certainly understand your present frustration. Our team would like to look into this further with you to see how we may be able to best assist you through these delays and repairs so that you can get back to what really matters with the Chevy and OnStar services you love and rely on. To proceed with this assistance, please send us a private message with some more details to socialmedia@gm.com with, "ATTN:OS Community/jamiekmiller618," in the subject line. We hope to hear from you again soon.