Forum Discussion
Telematic Control Module needs replacement, but backordered with no ETA?! UNACCEPTABLE
My 2024 Equinox EV 2RS (Purchased brand new in November '24, only 1,568 miles on to-date) is now in the dealership for the third time due to what was thought to be a 12v battery problem. Turns out, i...
I have the same problem with my 2025 Equinox EV. The dealer diagnosed it as a Telematic Control Module with a no ETA. This is unacceptable. I have none of the safety aspects of the OnStar system. I can’t use navigation. I can’t find a charging station. I can’t see or control anything through the MyChevrolet app. No over the air updates. I have no idea when I will receive the part. I have only 3,500 miles on the car. Not a happy camper!
Our team is here and ready to help, Dave. Please don't hesitate to reach out to us if you'd like an extra layer of support alongside your dealership through this process.