Forum Discussion

jamiekmiller618's avatar
jamiekmiller618
New Contributor
11 months ago

Telematic Control Module needs replacement, but backordered with no ETA?! UNACCEPTABLE

My 2024 Equinox EV 2RS (Purchased brand new in November '24, only 1,568 miles on to-date) is now in the dealership for the third time due to what was thought to be a 12v battery problem. Turns out, i...
onstar telematics module
Tab37's avatar
Tab37
New Contributor
1 month ago

so has anyone had any help with the onstar and wifi going out yet the telematics?? i purchased a 2022 silverado hasn’t worked since i bought it damn near a year ago i have called onstar the dealer and have got nothing, at this time my warranty is blown and im stuck paying 41k for something where its never worked properly since i purchased the damn thing !! please someone tell me they have figured out an avenue and why the hell hasn’t there been a recall for christ sake?? anyone??

  • Advisor_Brendan's avatar
    Advisor_Brendan
    Moderator
    1 month ago

    Allow us to learn more about the situation with your Silverado and explore ways we may be of assistance to you in working toward a resolution, @Tab37. Kindly send us a private message to OnStar Support so we can further investigate. Select the envelope icon at the top right of your screen to do so.