Spoken directions on Apple Maps over BlueTooth / HFP on 2015 Chevy Equinox
Until about 2 or 3 years ago, I used to be able to get spoken directions from Apple Maps when listening to the radio on my 2015 Chevy Equinox, when my iPhone was connected via BlueTooth. It would interrupt the radio briefly to give the directions, and it would appear as if a call was active for a few seconds. There would be an option in Apple Maps to use "Chevy Equinox" as the output, rather than the dock connector. In looking online, it sounds like the feature I was previously using was called HFP.
About 2 or 3 years ago, this stopped working, since I could no longer find the option to control the audio output in Apple Maps. I have on the "Directions on Radio" setting, but it doesn't seem to do anything. Any advice, or does it just not work anymore? Thank you. At the time, I was using an iPhone SE, and thought maybe it had something to do with the phone. But now I have the same problem with a brand new iPhone 16. Did an iOS update a few years ago break this feature, with no way to fix it? Or am I doing something wrong? I can only get spoken directions if listening to music on my phone through the USB cable. It would probably also work if listening to music through BlueTooth. But I'm asking how to get it to interrupt the radio, which it no longer seems to have an option to do. Thank you.
It seems I don't get spoken directions anymore in the car even when connected via a USB cable and listening to music on the phone. Anybody have a solution? Everything I read online says I just need to turn on the "Directions on Radio" setting, but that doesn't work, and hasn't worked for about 2 years now.
We appreciate you bringing these concerns with your 2015 Chevrolet Equinox's MyLink radio system to our attention. Our team at OnStar can understand your frustration over these prolonged concerns and assure you that we're here to help. At this time, we would kindly recommend reaching out to our Chevrolet MyLink Infotainment Support Team by dialing +1(855)-478-7767. They're currently in the best position to address and continue resolving these troubles for you in as timely a manner as possible. If there is anything else that we may assist you with, please don't hesitate to reach back out to us here. Our team is always happy to help.
Before I call, do you know if there was ever an update to the 2015 MyLink system? I should also mention that the spoken directions still work with Google Maps. Is one map program better than the other?
That's a good question. After taking a second look, our team does not see any available updates for your MyLink system. The MyLink support team will be in the best position to advise you further on this matter. If there is anything else that we can assist you with, please don't hesitate to follow up with us here or in a private message.
We appreciate you keeping us informed on this matter. Our team has just responded to your most recent private message. Please continue communicating with us there for the best and continued support with these concerns. Our team appreciates your understanding and hopes to hear from you again soon.
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directions on Apple Maps over BlueTooth / HFP on 2015 Chevy Equinox","id":"message:7849","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:34885"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:7849"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7849"},"body":"
Until about 2 or 3 years ago, I used to be able to get spoken directions from Apple Maps when listening to the radio on my 2015 Chevy Equinox, when my iPhone was connected via BlueTooth. It would interrupt the radio briefly to give the directions, and it would appear as if a call was active for a few seconds. There would be an option in Apple Maps to use \"Chevy Equinox\" as the output, rather than the dock connector. In looking online, it sounds like the feature I was previously using was called HFP.
About 2 or 3 years ago, this stopped working, since I could no longer find the option to control the audio output in Apple Maps. I have on the \"Directions on Radio\" setting, but it doesn't seem to do anything. Any advice, or does it just not work anymore? Thank you. At the time, I was using an iPhone SE, and thought maybe it had something to do with the phone. But now I have the same problem with a brand new iPhone 16. Did an iOS update a few years ago break this feature, with no way to fix it? Or am I doing something wrong? I can only get spoken directions if listening to music on my phone through the USB cable. It would probably also work if listening to music through BlueTooth. But I'm asking how to get it to interrupt the radio, which it no longer seems to have an option to do. Thank you.
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Until about 2 or 3 years ago, I used to be able to get spoken directions from Apple Maps when listening to the radio on my 2015 Chevy Equinox, when my iPhone was connected via BlueTooth. It would interrupt the radio briefly to give the directions, and it would appear as if a call was active for a few seconds. There would be an option in Apple Maps to use \"Chevy Equinox\" as the output, rather than the dock connector. In looking online, it sounds like the feature I was previously using was called HFP.
About 2 or 3 years ago, this stopped working, since I could no longer find the option to control the audio output in Apple Maps. I have on the \"Directions on Radio\" setting, but it doesn't seem to do anything. Any advice, or does it just not work anymore? Thank you. At the time, I was using an iPhone SE, and thought maybe it had something to do with the phone. But now I have the same problem with a brand new iPhone 16. Did an iOS update a few years ago break this feature, with no way to fix it? Or am I doing something wrong? I can only get spoken directions if listening to music on my phone through the USB cable. It would probably also work if listening to music through BlueTooth. But I'm asking how to get it to interrupt the radio, which it no longer seems to have an option to do. Thank you.
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It seems I don't get spoken directions anymore in the car even when connected via a USB cable and listening to music on the phone. Anybody have a solution? Everything I read online says I just need to turn on the \"Directions on Radio\" setting, but that doesn't work, and hasn't worked for about 2 years now.
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We appreciate you bringing these concerns with your 2015 Chevrolet Equinox's MyLink radio system to our attention. Our team at OnStar can understand your frustration over these prolonged concerns and assure you that we're here to help. At this time, we would kindly recommend reaching out to our Chevrolet MyLink Infotainment Support Team by dialing +1(855)-478-7767. They're currently in the best position to address and continue resolving these troubles for you in as timely a manner as possible. If there is anything else that we may assist you with, please don't hesitate to reach back out to us here. Our team is always happy to help.
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Before I call, do you know if there was ever an update to the 2015 MyLink system? I should also mention that the spoken directions still work with Google Maps. Is one map program better than the other?
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That's a good question. After taking a second look, our team does not see any available updates for your MyLink system. The MyLink support team will be in the best position to advise you further on this matter. If there is anything else that we can assist you with, please don't hesitate to follow up with us here or in a private message.
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I called that phone number and it had been disconnected. It referred me to another number, but they were unable to help me.
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We appreciate you keeping us informed on this matter. Our team has just responded to your most recent private message. Please continue communicating with us there for the best and continued support with these concerns. Our team appreciates your understanding and hopes to hear from you again soon.
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