Re: On Star Module

Having your vehicle sit for weeks with no clear update is incredibly frustrating, especially while you continue making payments @AzPlant . That’s not the ownership experience we intend for our valued customers. Please send us a private message with your VIN, current mileage, full contact information, and the name of your servicing Chevrolet dealer. With those details, we can review the situation alongside the dealer to gain additional insight into the part status and potential next steps. You can get started by selecting the envelope icon at the top right of your screen. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.