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sjdraper's avatar
sjdraper
New Contributor
4 years ago

attached device may be preventing your vehicle's diagnostic test

I have been receiving from on-star  "an attached device may be preventing your vehicle's diagnostic test from completing.  Unplug any devices from the diagnostic port and try again later."   Car  w...
TravisP23's avatar
TravisP23
New Contributor
3 years ago
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I also just purchased a 2023 Malibu and have the exact same problem. started the first day we got the car.

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test","id":"message:79","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:132"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:79"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:79"},"body@stripHtml({\"truncateLength\":200})":" I have been receiving from on-star  \"an attached device may be preventing your vehicle's diagnostic test from completing.  Unplug any devices from the diagnostic port and try again later.\"   Car  w...","body@stringLength":"608","rawBody":"

I have been receiving from on-star  \"an attached device may be preventing your vehicle's diagnostic test from completing.  Unplug any devices from the diagnostic port and try again later.\"

 

Car  was taken in for service and found everything was fine.  I then take the car out after two weeks and we are receiving the same issue.  I am sure there isn't anything attached to the diagnostic port because this is the same message after we took it in and had the diagnostic test done.  We only have 500 miles on the car.  

 

 

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I also just purchased a 2023 Malibu and have the exact same problem. started the first day we got the car.

","body@stringLength":"113","rawBody":"

I also just purchased a 2023 Malibu and have the exact same problem. started the first day we got the car.

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