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sjdraper
New Contributor
4 years ago

attached device may be preventing your vehicle's diagnostic test

I have been receiving from on-star  "an attached device may be preventing your vehicle's diagnostic test from completing.  Unplug any devices from the diagnostic port and try again later."   Car  w...
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dbwhitsitt
New Contributor
3 years ago
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Was this ever fixed?  Purchased a 23 Malibu and immediately had this diag from OnStar.  Dealer has tried everything and communicated with OnStar.  Last resort is to replace the OnStar module but delivery for it is sometime in February.  We purchased the vehicle on 12/13 and took it back on 12/16.  Dealer has had it ever since.

 

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test","id":"message:79","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:132"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:79"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:79"},"body@stripHtml({\"truncateLength\":200})":" I have been receiving from on-star  \"an attached device may be preventing your vehicle's diagnostic test from completing.  Unplug any devices from the diagnostic port and try again later.\"   Car  w...","body@stringLength":"608","rawBody":"

I have been receiving from on-star  \"an attached device may be preventing your vehicle's diagnostic test from completing.  Unplug any devices from the diagnostic port and try again later.\"

 

Car  was taken in for service and found everything was fine.  I then take the car out after two weeks and we are receiving the same issue.  I am sure there isn't anything attached to the diagnostic port because this is the same message after we took it in and had the diagnostic test done.  We only have 500 miles on the car.  

 

 

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I have been receiving from on-star  \"an attached device may be preventing your vehicle's diagnostic test from completing.  Unplug any devices from the diagnostic port and try again later.\"

 

Car  was taken in for service and found everything was fine.  I then take the car out after two weeks and we are receiving the same issue.  I am sure there isn't anything attached to the diagnostic port because this is the same message after we took it in and had the diagnostic test done.  We only have 500 miles on the car.  

 

 

","customFields":[]},"Conversation:conversation:79":{"__typename":"Conversation","id":"conversation:79","solved":false,"topic":{"__ref":"ForumTopicMessage:message:79"},"lastPostingActivityTime":"2023-01-26T12:52:42.931-08:00","lastPostTime":"2023-01-26T12:52:42.931-08:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:79":{"__typename":"ModerationData","id":"moderation_data:79","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:79_1":{"__typename":"Revision","id":"revision:79_1","lastEditTime":"2021-07-14T10:59:56.303-07:00"},"ForumReplyMessage:message:885":{"__typename":"ForumReplyMessage","id":"message:885","conversation":{"__ref":"Conversation:conversation:79"},"author":{"__ref":"User:user:4782"},"revisionNum":1,"uid":885,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:OnStar_Support"},"subject":"Re: attached device may be preventing your vehicle's diagnostic test","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:885"},"parent":{"__ref":"ForumTopicMessage:message:79"},"body":"

Was this ever fixed?  Purchased a 23 Malibu and immediately had this diag from OnStar.  Dealer has tried everything and communicated with OnStar.  Last resort is to replace the OnStar module but delivery for it is sometime in February.  We purchased the vehicle on 12/13 and took it back on 12/16.  Dealer has had it ever since.

 

","body@stringLength":"373","rawBody":"

Was this ever fixed?  Purchased a 23 Malibu and immediately had this diag from OnStar.  Dealer has tried everything and communicated with OnStar.  Last resort is to replace the OnStar module but delivery for it is sometime in February.  We purchased the vehicle on 12/13 and took it back on 12/16.  Dealer has had it ever since.

 

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