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Cyclones's avatar
Cyclones
New Contributor II
12 months ago

Plan Needed ??

Have preferred plan. Have had to do a complete reset to factory resets for issues with connectivity and use of hands free phone calls. Now, my speed limit sign does not show. When I try to turn it o...
Cyclones's avatar
Cyclones
New Contributor II
11 months ago

Have waited for 5 days for a call back from On Star Tech Services. Never got one. After several days of trying different things, I believe I have corrected the issue. 

kpcraw's avatar
kpcraw
New Contributor
6 months ago

How did you correct the issue?? I’m having the same problem! 

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Needed ??","id":"message:2548","entityType":"FORUM_TOPIC","eventPath":"category:Connected_Services_Help/community:hvjin24938board:OnStar_Support/message:2548","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:24110"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:OnStar_Support"},"conversation":{"__ref":"Conversation:conversation:2548"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:2548"},"body@stripHtml({\"truncateLength\":200})":" Have preferred plan. Have had to do a complete reset to factory resets for issues with connectivity and use of hands free phone calls. Now, my speed limit sign does not show. When I try to turn it o...","body@stringLength":"341","rawBody":"

Have preferred plan. Have had to do a complete reset to factory resets for issues with connectivity and use of hands free phone calls.

Now, my speed limit sign does not show. When I try to turn it on again, it says \"Plan Needed\" on the dashboard setting screen.

Have plans but now this feature is the only one not working.

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How did you correct the issue?? I’m having the same problem! 

","body@stringLength":"73","rawBody":"

How did you correct the issue?? I’m having the same problem! 

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Have waited for 5 days for a call back from On Star Tech Services. Never got one. After several days of trying different things, I believe I have corrected the issue. 

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Have waited for 5 days for a call back from On Star Tech Services. Never got one. After several days of trying different things, I believe I have corrected the issue. 

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Thank you kindly for your comment. To further clarify, are you currently experiencing concerns with your connection? Any additional details or error codes you can provide related to your concern are greatly appreciated moving forward. We will keep an eye out for your reply. 

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