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Vkuykendall's avatar
Vkuykendall
New Contributor
1 day ago

Onstar not working

I purchased a 2023 Chevy Tahoe RST 2 months ago. It was still under warranty at the time and now has 36,300 miles. I just started looking into the Chevy app to see if there was a remote start option. Unfortunately, my OnStar doesn’t work and now it’s out of warranty by 300 miles. Called OnStar, no help. Called GM, no help. This seems to be a widespread known problem. Anyone interested in seeking a class action lawsuit over it??  They need to take care of this issue. 

1 Reply

  • Allow us to learn more about your concerns and explore any ways we may be of assistance, @Vkuykendall. Send us a private message to OnStar_Support with more details, including your full name and your VIN or OnStar account number. Just select the envelope at the top right of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.