Forum Discussion

NJtraverse45's avatar
NJtraverse45
New Contributor
2 days ago

Onstar not working

From all the posts I have seen it looks like On-star is now failing.  My vehicle 2025 Traverse with 9000 miles so far needed a new transmission ,door issues and now On-Star failures.  When will GM ju...
Advisor_Brendan's avatar
Advisor_Brendan
Moderator
2 days ago

Your feedback and safety are both vital to us, @NJtraverse45. We would like to learn more about your concerns and explore opportunities for assistance. Send us a private message to OnStar_Support with more details on what you have encountered, including your full name, email, and your VIN or OnStar account number. Just select the envelope at the top right of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.

  • NJtraverse45's avatar
    NJtraverse45
    New Contributor
    2 days ago

    messages sent

    • Advisor_Brendan's avatar
      Advisor_Brendan
      Moderator
      1 day ago

      For awareness, we do not see a private message from you currently, @NJtraverse45. To do so, select the envelope in the top right area of your screen. If you still have difficulties and are unable to send us a private message, kindly email us with additional details at socialmedia@gm.com so we can look into this further with you.