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Twan7718's avatar
Twan7718
New Contributor II
4 months ago

OnStar Module failed end October - 2025 Equinox EV LT2

Title says it all. Maps/Nav/Internet/Network provided time stopped working end of October this year. Car had under 12.000 km on it when the module went.  Two weeks later got it into the dealership t...
onstar telematics module
DKGoonie's avatar
DKGoonie
New Contributor II
21 days ago

Add me to the list of unsatisfied customer of an Equinox EV LT2 due to a faulty On Star Module.  I had my car for two days before it was defected and now its been at the dealership for 4 weeks now waiting for a replacement on a part that has no ETA.  I will be filing a Lemon Law claim on the car this coming up week now looking for an entirely different EV car due to negligence of OnStar with their faulty equipment that they fail to take responsibility on.  

DKGoonie's avatar
DKGoonie
New Contributor II
20 days ago

What I learned form the chat with support.  Since I contacted GM EV Concierge I have to stay in contact with them, despite them being unable to give me any information about OnStar equipment and when it will arrive.  So in other words no one is here to help you.  Filing a Lemon Law since my car has been in the shop for 30 consecutive days with no idea when it will be returned.