Forum Discussion

Twan7718's avatar
Twan7718
New Contributor
2 months ago

OnStar Module failed end October - 2025 Equinox EV LT2

Title says it all. Maps/Nav/Internet/Network provided time stopped working end of October this year. Car had under 12.000 km on it when the module went.  Two weeks later got it into the dealership t...
onstar telematics module
ami762011's avatar
ami762011
New Contributor
2 months ago

I have a 25 Chevy Equinox and I cannot even get the dealership to diagnose due to My Chevy setting an incorrect appointment for point inspection after Onstar tried to fix issue and stated there is no communication with car. I have green onstar light no internet connection no access to Maps or other features. I keep getting different error messages like lane change indicator not available. My collison warning system isn't working properly nor is my auto high beam. . I honestly want to give them this car back. I have had it in to assess transmission not shifting appropriately and was told well no code showed when scanned and we couldnt duplicate it. But miraciously hasnt happened since. I did not buy my first new vehicle to have all these issues. I also get vibration in seat and warning indicators driving in the middle of nowhere without any obstructions.  What is the lemon law limitations? I did not buy A BRAND NEW CAR to have so many issues. 

Ashlee2026's avatar
Ashlee2026
New Member
3 hours ago

I also bought a 2025 Chevy Equinox EV RS 

as my first brand new car purchase and it has been giving me issues since I got it, I have said the same thing almost every week that I should not be having any issues at all with a brand new car, I finally had time to take it to the dealer and they have had it for a week already and haven’t even given me an update on the status yet f my vehicle all they told me was I need an onstar module. 
the issues have been having is no Wi-Fi, can’t use any of my apps due to no connection, the volume gets stuck and I’m unable to turn it up or down 

the car does phantom braking by itself which is extremely dangerous (glad I was driving slow while leaving the block) the vehicle just shut off on me with no warning signs, trouble with charging it at charging points almost left me stranded 3hrs away from home, a/c & heater work when they want to, along with other issues. I’ve also noticed that a full charge doesn’t last long at all everything seems to be significantly draining the battery. 

any update on lemon laws?