Forum Discussion
OnStar Module failed end October - 2025 Equinox EV LT2
90 percent of partake or made in foreign country probably programed to fail. The battery started draining over night on my wife's 2025 equinox after two days talking to onstar on 3 hours at thd dealer they all know it's an issue the question is why are they not warning people. If there is a back order on parts why factories still open and none of the new cars on the dealer lots are waiting for modules just the customer who purchased thier car are being made to wait. Poor customer support and relations on onstar, GM, and the dealers.
We recognize the impacts that unexpected concerns and delays getting parts for repair can bring, @storman2. Our team remains a private message away, and we are happy to offer support to the best of our abilities alongside your servicing dealership while they address your wife's Equinox. To start, send us a private message to OnStar_Support with more details including your VIN, contact information (email and phone), and dealership so we can look into things further. Just select the envelope icon at the top right of your screen to do so. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.