Forum Discussion
Onstar can't find my VIN in their system. Brand new vehicle
Same issue with me.
i purchased 2024 blazer ev 3 days ago. Now the on star team asking me to verify vin even I called them from the car button. The chevrolet app has less features and not able to communicate with the vehicle. Even the Onstar technician was not able to send any communication to my car. All failed. Not sure, what to do now.
For the best assistance with an existing case, please continue working closely with your involved case agent, @Gurjeet_singh. They will remain in the prime position to provide you with available information and help. We're happy to investigate the status of your situation and offer any added support we may be able to. To do so, send us a private message at OnStar_Support, including your full name, VIN and OnStar account number. If you have a case number handy, kindly share that as well. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.