Forum Discussion
OnStar Button/Super Cruise
My OnStar Button in my 2025 Chevy traverse is not working. I have tried to push it and talk with someone, however, nothing happens. No static, no beep, nothing.
Also, my Super Cruise is no longer working. When I push the button to engage the Super Cruise, message pops up saying "no road information available." However, its the same roads I have been traveling since I bought the traverse.
1 Reply
Thank you for reporting these concerns with your blue OnStar button and Super Cruise services in your Traverse. We know it can be frustrating when things are not functioning as they should, and our team would like the opportunity to help you find a resolution. Please send us a private message to OnStar_Support with your VIN, current mileage and full name so we can look into this further. Just select the envelope icon at the top right of your screen to get started. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.