Forum Discussion
OnStar 8 Years Basic Misleading
Yes, after my OnStar One trial ended I tested my Navagation...AND IT WORKS! So, either the OnStar Customer Rep was just trying to up-charge me into buying the OnStar One subscription or she knew nothing how the core Onstar 8-year features work. It would have probably helped if English were her first language becuase she could not understand what I was explaining to her and I could tell she was just reading off prompt cards.
Yes, after my OnStar One trial ended I tested my Navagation...AND IT WORKS! So, either the OnStar Customer Rep was just trying to up-charge me into buying the OnStar One subscription or she knew nothing how the core Onstar 8-year features work. It would have probably helped if English were her first language becuase she could not understand what I was explaining to her and I could tell she was just reading off prompt cards.
We recognize the frustration that this experience generated, @BryonM. Your comments have been noted. Our teams are always here for you to help with any questions or concerns surrounding your OnStar. Just send a private message to OnStar_Support if you need us for anything further.
