On-Star Telmetric Module Failed

We recognize that unexpected concerns are never easy. Allow us to learn more about the situation with your Envision. Once connected, we can offer support to the best of our abilities while your vehicle is addressed by your preferred dealer. To start, send us a private message to OnStar_Support with more details including your full name, VIN, mileage, email, phone and dealership name/location. Just select the envelope at the top right of your screen to do so. Any other details you can share on where things stand currently are also appreciated, as context will help us investigate. We will keep an eye on our inbox. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement.