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JamRock
New Contributor
2 years ago

On Star module

I have a 2023 GMC Denali and the Onstar Module stop working over a month now. Took it to the dealership the ordered the part but they have not received or have an ETA on the part since. What is the d...
ashleyljennings's avatar
ashleyljennings
New Contributor
3 months ago

I am having the same issue on my 2023 GMC Yukon AT4. I took it to the dealer over a month ago. It was barely out of warranty. They still do not have an ETA for the part to ship to the dealership. This is beyond frustrating. I purchased this car because of the connected services and none of those are working. It’s also causing issues with my CarPlay. I am shocked. GMC has taken so long to get these parts in knowing there’s a lot of people needing it. 

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Took it to the dealership the ordered the part but they have not received or have an ETA on the part since. What is the d...","body@stringLength":"258","rawBody":"

I have a 2023 GMC Denali and the Onstar Module stop working over a month now. Took it to the dealership the ordered the part but they have not received or have an ETA on the part since. What is the deal with this part that is is so difficult to order?

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I have a 2023 GMC Denali and the Onstar Module stop working over a month now. Took it to the dealership the ordered the part but they have not received or have an ETA on the part since. What is the deal with this part that is is so difficult to order?

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I am having the same issue on my 2023 GMC Yukon AT4. I took it to the dealer over a month ago. It was barely out of warranty. They still do not have an ETA for the part to ship to the dealership. This is beyond frustrating. I purchased this car because of the connected services and none of those are working. It’s also causing issues with my CarPlay. I am shocked. GMC has taken so long to get these parts in knowing there’s a lot of people needing it. 

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I am having the same issue on my 2023 GMC Yukon AT4. I took it to the dealer over a month ago. It was barely out of warranty. They still do not have an ETA for the part to ship to the dealership. This is beyond frustrating. I purchased this car because of the connected services and none of those are working. It’s also causing issues with my CarPlay. I am shocked. GMC has taken so long to get these parts in knowing there’s a lot of people needing it. 

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There is no ETA because the part is discontinued but they aren’t tell you (us) that. I am having all the same issues, including CarPlay, but the most frustrating part is that my time now will not update automatically and so I had to switch it to manually and now there’s typically a five minute lag in my actual time versus the time on my car. These cars are too expensive to go to junk so soon!

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