Forum Discussion
On Star module
Same issue here with a 2023 Tahoe. Telematics Control Module on backorder, don't know when it will arrive. Concern I have is paying for OnStar as I get a small savings on auto insurance, but not able to utilize benefits of OnStar until part is received and problem is fixed. Additional concern is the safety recall on the vehicle that is unable to be fixed until the part is received. I guess GM is waiting to have some catastrophic accidents or claims before they actually implement a remedy.
Update, problem has been resolved and no further issues. Advisors in these chats are not just robots, they actually help remedy the situation. I appreciate all the help in getting this squared away. Hopefully the others on this thread can get their issues resolved as well.