Forum Discussion
On Star module
2022 GMC Yukon XL - onstar module died 6 months into owning vehicle...was replaced. Recently had the software update (recall) and now module is dead again. WiFi doesn't work, on star buttons dead, and now many features of my car don't work (speed limit signs, maps, google talk feature, etc). Part is discontinued...therefore never able to be fixed again. Honestly think this is the final straw after being a loyal GM customer for 20+ years.
Oh jeeze, I hope this isn’t the issue with mine. Same year, similar issues, back in the service dept today 🤦♀️
Our team appreciates you bringing the concerns that you're currently experiencing with your 2022 GMC Yukon's OnStar services and hardware, @NMMoe. OnStar strives to provide our loyal Member's with the best service and support experience possible. With this in mind, we'd like to learn more about these difficulties to better assess how we may best be able to assist you towards an appropriate and swift resolution to this matter. To best proceed, our team kindly asks that you send us a private message with your OnStar account number, VIN, and the name of your preferred GMC dealership. To reach us, you only need to select the envelope icon near the top of your screen. Please also make sure to address your message to Advisor_Jack to ensure that you're connected directly to me. We'll be keeping an eye on our inbox and look forward to hearing from you again very soon. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement