Forum Discussion
On Star module
I'm in the same boat! My 2023 suburban hasn't had the module working for over 8 months. My dealership just told me it would be over $500.00 to replace. This should be under warranty?
This is not the kind of thing that we like to hear from our loyal members at OnStar. We apologize for the inconvenience and frustration that these extended delays have caused. Our team would like the opportunity to look into this further with you and your dealership in order to see if we may be of assistance in this process. If you would like to proceed, please send us an email with these details, your full contact information, VIN, the current mileage, and the name of your servicing dealership. You can send the message to socialmedia@gm.com, with, "ATTN:OS Community/Dakotaman," in the subject line so we may assist further. Our team will be keeping a close eye on our inbox for your message.
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