Forum Discussion
On Star module
I’ve had my Equinox EV 6 months and I’m pretty sure my OnStar module is failing. Vehicle is showing to be up to 30 minutes away from where it actually is. OnStar button doesn’t work, the app doesn’t communicate with the vehicle now for more than 24 hrs and I wasn’t able to charge at a Tesla station tonight… couldn’t control it from the app or the headunit. Only way I can charge is to plug into my wall outlet at home. Over an hour on the phone with OnStar two nights ago with no improvement with a promise to be contacted by a level 2 rep the next afternoon that never happened. Pissed beyond measure now. Scheduled a dealer visit next week where I bought it because the dealer 10 minutes from my house has refused to do past warranty work on my vehicle because I didn’t buy it there.
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