ON Star hardware in GMC

We regret to hear your OnStar module may be causing some concerns for you. For clarification, were you given this quote from a certified GM dealership and have received confirmation that the module is in need of repair? Additionally, it is to be known that all concerns are examined on a case-by-case basis as factors can vary with each situation. GM tracks customer concerns along with our own proactive testing/research to try and identify potential patterns. If during our time spent reviewing customer cases/concerns, we can identify a specific product condition affecting a unique vehicle population, you will be notified. If you'd like assistance communicating with your dealer over these repairs, please send us a private message with your contact information, VIN, and the name/location of your servicing dealership. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jacob to get connected directly to me. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the OnStar Privacy Statement https://www.onstar.com/us/en/privacy_statement/.