Forum Discussion
Flanagand505
2 years agoNew Contributor
No Wifi Hotspot STILL
I have not had a WiFi Hotspot since May. I have had 2 visits to the Dealer and at least 6 lengthy calls to OnStar with NO RESOLUTION. The Dealer says it's OnStar and OnStar keeps saying they are "e...
Advisor_Makayla
2 years agoCommunity Manager
We understand how frustrating these repeat In-Vehicle Wi-Fi concerns must be. Our team would be happy to check on the status of your escalated case. So we may do so, please send us an email at socialmedia@gm.com and we ask that you have your subject line as ‘ATTN: OnStar Community/Flanagand505’ so we can reference back to this post. Please also include your first and last name along with your OnStar account number. We'll be sure to keep an eye out for your message. To learn more about OnStar's Privacy Policy, please visit https://www.onstar.com/us/en/privacy_statement/ The information you provide may be monitored and recorded and is subject to the OnStar Privacy Statement.