mygmc app and guardian app disconnected from email

We do apologize for any potential miscommunications with our Advisors. We would like to ensure your GMC Account and OnStar Accounts are linked. If you are the OnStar account Owner, please follow the steps below to link your accounts.

1. Log into your GMC Account via GMC.com or experience.GM.com
2. Once logged in, click on "Plans & Services” from the navigation bar
3. Enter either your OnStar account number or your username (email address associated to your OnStar account)
4. Choose your method of verification (email or text message)
5. Select "Send code"
6. Check either your email address or phone to locate the verification code
7. Once found, enter the verification code into the GMC Account Website
8. Click "Link account" to finish.

Once you have successfully linked your accounts, please log out and then back into your app with your GMC Account credentials. Should you find that these options are not visible to you on the GMC Account site, it's likely that you've already linked your accounts. If these steps do not resolve your concern, please let us know. Our team would like to assist further with any available troubleshooting.