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Anita_'s avatar
Anita_
New Contributor
2 years ago

How do I get the Remote Start button added to myChevrolet app?

A main reason I got the Premium package a few months ago is for the Remote start feature.   I just realized that I don't have a button to activate this on the myChevrolet app on my phone.   Any thoughts on how to get this updated so this feature can be used?  I see others have had the same problem, but I don't know how or if their issues were ever resolved.  Thanks, Anita

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  • Advisor_Helen's avatar
    Advisor_Helen
    Moderator
    2 years ago

    We appreciate you bringing this to our attention, Anita. To clarify, have you ensured that your OnStar Account and Chevrolet Account are linked? If so, and your vehicle is properly equipped with Remote Start features, we would be more than happy to take a further look into things on our end. So we may, kindly email socialmedia@gm.com with ATTN: OnStar Community/Anita_ in the subject headline. We hope to hear from you. 

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A main reason I got the Premium package a few months ago is for the Remote start feature.   I just realized that I don't have a button to activate this on the myChevrolet app on my phone.   Any thoughts on how to get this updated so this feature can be used?  I see others have had the same problem, but I don't know how or if their issues were ever resolved.  Thanks, Anita

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A main reason I got the Premium package a few months ago is for the Remote start feature.   I just realized that I don't have a button to activate this on the myChevrolet app on my phone.   Any thoughts on how to get this updated so this feature can be used?  I see others have had the same problem, but I don't know how or if their issues were ever resolved.  Thanks, Anita

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We appreciate you bringing this to our attention, Anita. To clarify, have you ensured that your OnStar Account and Chevrolet Account are linked? If so, and your vehicle is properly equipped with Remote Start features, we would be more than happy to take a further look into things on our end. So we may, kindly email socialmedia@gm.com with ATTN: OnStar Community/Anita_ in the subject headline. We hope to hear from you. 

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