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ryan9773's avatar
ryan9773
New Contributor
22 days ago

GMC Google Sign In

GMC with Google Sign-In. Google Workspace is stating it is a GMC interface issue. Can you please guide me to a solution?

Thank you

3 Replies

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  • id09542's avatar
    id09542
    New Contributor
    12 days ago

    Google states that Google Workspace is not denied from using Google Built-in but is up to the manufacturer to decide. I think it is more of a by default Google Workspace is not allowed by Google Built-in, but such a small user base of this scenario, the manufacturer did not consider this. Unfortunately, I had to fall back to a personal Gmail account which is not preferred as the data sharing is missing, e.g. setup a map on my device which is a Workspace account and use the send to auto does not work.

    • Advisor_Jack's avatar
      Advisor_Jack
      Moderator
      10 days ago

      Our team appreciates you sharing these thoughts with regard to the difficulties expressed in this thread, Pat. We regret to hear that you've been having trouble getting signed into your GM vehicles infotainment system. The satisfaction of our loyal OnStar Members is of the utmost importance to us, and we'd like to learn more about this trouble that you're encountering to assess how we may best assist towards a resolution. When you can, please send us a private message with some more details about this situation, along with your OnStar account number and/or VIN so we can verify you as the account holder. To reach us, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We hope to hear from you again very soon. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement

  • Advisor_Jack's avatar
    Advisor_Jack
    Moderator
    21 days ago

    We appreciate you reaching out to us for assistance with signing into your Google account within your GMC's infotainment system. Our team regrets to hear that you're running into difficulties getting logged into your account. OnStar wants a better experience for our Members. To clarify, are you currently able to access any of the Google services in your GMC (such as Google Maps/Assistant)? Or have you been unable to get past the sing-in screen? This information assists us in determining the best plan of action moving forward. Our team will be on the lookout for your response and hopes to hear from you again soon so that we may assist further. 

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GMC with Google Sign-In. Google Workspace is stating it is a GMC interface issue. Can you please guide me to a solution?

Thank you

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GMC with Google Sign-In. Google Workspace is stating it is a GMC interface issue. Can you please guide me to a solution?

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Google Workspace is stating it is a GMC interface issue. Can you please guide me to a solution? Thank you","replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHw0NDowfGludCw4Mjc0LDgyNzQ","node":{"__ref":"ForumReplyMessage:message:8274"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHw0NDowfGludCw4Mjc0LDgxNTM","node":{"__ref":"ForumReplyMessage:message:8153"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:8146":{"__typename":"Conversation","id":"conversation:8146","solved":false,"topic":{"__ref":"ForumTopicMessage:message:8146"},"lastPostingActivityTime":"2025-04-19T10:40:30.230-07:00","lastPostTime":"2025-04-19T10:40:30.230-07:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:8146":{"__typename":"ModerationData","id":"moderation_data:8146","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:8146_1":{"__typename":"Revision","id":"revision:8146_1","lastEditTime":"2025-04-07T09:57:01.281-07:00"},"CachedAsset:theme:customTheme1-1745613296266":{"__typename":"CachedAsset","id":"theme:customTheme1-1745613296266","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Google states that Google Workspace is not denied from using Google Built-in but is up to the manufacturer to decide. I think it is more of a by default Google Workspace is not allowed by Google Built-in, but such a small user base of this scenario, the manufacturer did not consider this. Unfortunately, I had to fall back to a personal Gmail account which is not preferred as the data sharing is missing, e.g. setup a map on my device which is a Workspace account and use the send to auto does not work.

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Our team appreciates you sharing these thoughts with regard to the difficulties expressed in this thread, Pat. We regret to hear that you've been having trouble getting signed into your GM vehicles infotainment system. The satisfaction of our loyal OnStar Members is of the utmost importance to us, and we'd like to learn more about this trouble that you're encountering to assess how we may best assist towards a resolution. When you can, please send us a private message with some more details about this situation, along with your OnStar account number and/or VIN so we can verify you as the account holder. To reach us, just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Jack to get connected directly to me. We hope to hear from you again very soon. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement

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We appreciate you reaching out to us for assistance with signing into your Google account within your GMC's infotainment system. Our team regrets to hear that you're running into difficulties getting logged into your account. OnStar wants a better experience for our Members. To clarify, are you currently able to access any of the Google services in your GMC (such as Google Maps/Assistant)? Or have you been unable to get past the sing-in screen? This information assists us in determining the best plan of action moving forward. Our team will be on the lookout for your response and hopes to hear from you again soon so that we may assist further. 

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