Forum Discussion

happy4life's avatar
happy4life
New Contributor II
2 years ago
Solved

Flat tire and my Diagnostics Report is not updating on line

I just got an email stating I have one or more flat tires. I believe this is a problem in the system? Also, why doesn't my Diagnostics Report update on line? I just had service done last week and it'...
  • Advisor_Chris's avatar
    Advisor_Chris
    2 years ago

    This certainly is not the experience that we hope for. Our internal Technical Teams are aware of this concern, and have resolved this issue. When you have a moment, please uninstall and reinstall your mobile app. If this does not resolve your concerns, please send us an email at socialmedia@gm.com. Please include ‘ATTN: OnStar Community/happy4life' in the subject so we can reference this post. 

Advisor_Chris's avatar
Advisor_Chris
Moderator
2 years ago

This certainly is not the experience that we hope for. Our internal Technical Teams are aware of this concern, and have resolved this issue. When you have a moment, please uninstall and reinstall your mobile app. If this does not resolve your concerns, please send us an email at socialmedia@gm.com. Please include ‘ATTN: OnStar Community/happy4life' in the subject so we can reference this post.