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Chobe77's avatar
Chobe77
New Contributor II
6 months ago

Defective Telematics Module 2025 Yukon Denali!

Unfortunately, my 2025 Yukon Denali keeps giving me nothing but problems. My truck has been without OnStar service for the last 20 days because of DEFECTIVE Telematics module and unfortunately the d...
Chobe77's avatar
Chobe77
New Contributor II
5 months ago

After waiting months for resolution for my damaged Telematics module, the quick answer is there is no support, parts, lack of will to help or intention from GMC and On-Star to solve the problem.

The only way we may find any resolution will be will a Class Action Lawsuit against whoever is responsible for this clown party!

some weeks ago, I had a real car emergency, and thanks to my damaged Telematics Module, we didn't have any support or way to call for help!!

All information has been documented to proceed accordingly!!

Advisor_Ahmed's avatar
Advisor_Ahmed
Moderator
5 months ago

We're saddened to hear of thar emergency you experienced. Our team be glad to document your experience. We do see that we currently have an open conversation, please feel free to send us a private message there with more information.