Forum Discussion
App isn’t updating
Thank you for connecting with us, Megan. We regret to hear of any ongoing concerns with your myChevrolet mobile app. Our team would like to assist further with any available updates. To clarify, have you attempted a Power Cycle for an initial troubleshooting step? This should assist in updating your vehicle insight and ensuring any diagnostics are accurate. Please see the below steps:
1. Turn ignition on for at least 2 minutes
2. Turn ignition off and wait 2-5 minutes (so data can be collected)
3. Log out of the myChevrolet app and log back in - this may help the app refresh
4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update
5. Drive the vehicle around for a few minutes to allow data to refresh on the app
We will keep an eye out for your reply in the meantime.