I use a routine on my Alexa device to open my garage door and start my vehicle daily while getting ready to leave for work. Within the last week, I noticed that I wasn't getting prompted for my PIN to start my vehicle, and getting a message from Alexa that it couldn't connect to My Chevrolet. This has happened before and I would just have to re-link my account in the Alexa app. When I tried to do that, it appears that the My Chevrolet skill is no longer available on Alexa. Has it changed to something else?
What an insulting response by GM to finding out the Alexa skill is now simply just gone. This was why I paid for connected services... I don't care about OnStar. I want to ask Alexa to start my truck when it's freezing outside and I'm getting ready... but now apparently I can't. Give us an API we can integrate to Home Assistant then. I used this skill as well. This will be the last new Silverado I purchase.
As Mkimanderson said above, I got an e-mail saying the monthly fee was going up $3. An extra $3 for less services... wow, what an insult. I am calling to cancel my service right after this post. That was the nail in the coffin. Insult to injury. Really crazy what is going on in the world these days.
MyGMC skill quit with an invalid gateway error since June. You Chevy folks are fortunate. I’ve used the MyGMC Alexa Skill in several vehicles. That feature was the reason I purchased my Sierra HD 2500 Denali Ultimate. I am done with GM. What’s up with Tech Regression in these times?
Add me to the long list of disappointed and departing customers. You have lost me as a customer due to this sudden and unannounced removal of services that you claim is unwanted by your customers. That claim is clearly not true. You have taken away one of the most compelling reasons why many people bought your products in the first place. Good bye GM and OnStar.
What about the many of us that DID use Alexa to start our vehicles? The MyChevrolet app is very glitchy and hardly ever works. The Alexa skill was super convenient and always worked. I don’t understand why GM is consistently going backwards instead of forward. First CarPlay is gone, now the Alexa skill. Next, you’ll remove Alexa from your cars all together. It’s sad as a customer.
I have a Sliverado HD 2500 High Country and loved it with its tech features. I bought Whirlpool appliances and after a year they discontinued the wifi features. I bought a Toyota Tacoma and after 3 years they discontinued my navigation features. This is the last straw for me! Why would you increase a monthly fee on something that apparently a lot of customers love and then discontinue it. Stupid, stupid, stupid! I'm canceling my Onstar today!
Well I just got off the phone with Onstar and they said that they have nothing to do with the Alexa skill. But on a positive note, I got my Onstar monthly rate decreased! They said that this was GM's decision and not Onstar.
To me this is just as insulting as doing away with Carplay in new models. Why fix something that isn’t broken. oh, to make me pay for the GM equivalent. No thanks. One way or another, my vehicles will support these features and my replacement vehicle will be no different. GM will change course or someone else will fill that void and get my business. Dropping Alexa is disappointing. Dropping Carplay will be worse. I will not buy a vehicle that doesn’t support these features.
I understand your frustration with the discontinuation of the MyChevrolet Alexa skill. It was indeed a convenient way to control your vehicle remotely.
Not happy I can’t use the mybuick anymore I primarily bought the service to use with Alexa!! Is there another voice service provider?? Because if not this was a horrible decision and I may cancel the Onstar plan I’ve been using heavily for the Alexa skill!!!
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I use a routine on my Alexa device to open my garage door and start my vehicle daily while getting ready to leave for work. Within the last week, I noticed that I wasn't getting prompted for my PIN to start my vehicle, and getting a message from Alexa that it couldn't connect to My Chevrolet. This has happened before and I would just have to re-link my account in the Alexa app. When I tried to do that, it appears that the My Chevrolet skill is no longer available on Alexa. Has it changed to something else?
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I use a routine on my Alexa device to open my garage door and start my vehicle daily while getting ready to leave for work. Within the last week, I noticed that I wasn't getting prompted for my PIN to start my vehicle, and getting a message from Alexa that it couldn't connect to My Chevrolet. This has happened before and I would just have to re-link my account in the Alexa app. When I tried to do that, it appears that the My Chevrolet skill is no longer available on Alexa. Has it changed to something else?
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What an insulting response by GM to finding out the Alexa skill is now simply just gone. This was why I paid for connected services... I don't care about OnStar. I want to ask Alexa to start my truck when it's freezing outside and I'm getting ready... but now apparently I can't. Give us an API we can integrate to Home Assistant then. I used this skill as well. This will be the last new Silverado I purchase.
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As Mkimanderson said above, I got an e-mail saying the monthly fee was going up $3. An extra $3 for less services... wow, what an insult. I am calling to cancel my service right after this post. That was the nail in the coffin. Insult to injury. Really crazy what is going on in the world these days.
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MyGMC skill quit with an invalid gateway error since June. You Chevy folks are fortunate. I’ve used the MyGMC Alexa Skill in several vehicles. That feature was the reason I purchased my Sierra HD 2500 Denali Ultimate. I am done with GM. What’s up with Tech Regression in these times?
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Add me to the long list of disappointed and departing customers. You have lost me as a customer due to this sudden and unannounced removal of services that you claim is unwanted by your customers. That claim is clearly not true. You have taken away one of the most compelling reasons why many people bought your products in the first place. Good bye GM and OnStar.
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What about the many of us that DID use Alexa to start our vehicles? The MyChevrolet app is very glitchy and hardly ever works. The Alexa skill was super convenient and always worked. I don’t understand why GM is consistently going backwards instead of forward. First CarPlay is gone, now the Alexa skill. Next, you’ll remove Alexa from your cars all together. It’s sad as a customer.
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I have a Sliverado HD 2500 High Country and loved it with its tech features. I bought Whirlpool appliances and after a year they discontinued the wifi features. I bought a Toyota Tacoma and after 3 years they discontinued my navigation features. This is the last straw for me! Why would you increase a monthly fee on something that apparently a lot of customers love and then discontinue it. Stupid, stupid, stupid! I'm canceling my Onstar today!
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Well I just got off the phone with Onstar and they said that they have nothing to do with the Alexa skill. But on a positive note, I got my Onstar monthly rate decreased! They said that this was GM's decision and not Onstar.
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To me this is just as insulting as doing away with Carplay in new models. Why fix something that isn’t broken. oh, to make me pay for the GM equivalent. No thanks. One way or another, my vehicles will support these features and my replacement vehicle will be no different. GM will change course or someone else will fill that void and get my business. Dropping Alexa is disappointing. Dropping Carplay will be worse. I will not buy a vehicle that doesn’t support these features.
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I understand your frustration with the discontinuation of the MyChevrolet Alexa skill. It was indeed a convenient way to control your vehicle remotely.
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Not happy I can’t use the mybuick anymore I primarily bought the service to use with Alexa!! Is there another voice service provider?? Because if not this was a horrible decision and I may cancel the Onstar plan I’ve been using heavily for the Alexa skill!!!
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