Forum Discussion
Alexa is gone from infotainment system and google store.
We are also to be counted as disapproving of the removal of the Alexa app. We purchased our 2026 Yukon because it had Alexa. The last update took that away. Our cash purchase of this vehicle was wrought with many dealer problems and no resolution from GM customer support. We decided to buy American and left 25 years of Land Rover loyalty because this vehicle finally met all of our needs. The dealer / customer support was horrific and now this. We will never buy American again.
We truly appreciate you sharing this feedback with us. The satisfaction of our loyal and dedicated Members is of the utmost important to us, and we are just as disappointed as you to hear that we were unable to match the expectations you held for features within your vehicle, as well as the service you received. We always aim to provide the best support possible, however you interact with our teams. Additionally, one of our biggest goals is to continue optimizing the OnStar using a seamless vehicle app integration solution, and Google Built-In can perform the same services as Alexa, plus even more. If there is ever anything that we may assist you with in the future, or if you have questions, please don't hesitate to private message OnStar_Support for the most immediate support. Our team is always happy to help.