Forum Discussion
2025 Suburban - Wifi Hotspot doesn't work
I have tried to enable the hotspot both in the vehicle and on mychevrolet.com website plus the app. In the vehicle, all the options for the wifi hotspot are greyed out including the ability to enable. Online I can enable it but when I save it the setting is reverting back to disabled. My ticket has been escalated but there is no ETA when it will be fixed which is frustrating because this is a new vehicle and we are taking a trip that I need the hotspot working for.
Thank you for the follow up, Kristina. Moving forward, if you do not hear back from a live Advisor soon regarding your case, you can send us a private message. Our team here can request contact on your behalf and ensure all case details are updated. Just select the envelope icon at the top right of your screen to get started. When creating a new message, please be sure to enter Advisor_Helen to get connected directly to me.