Forum Discussion
2025 Escalade streaming services not working
We're saddened to learn that you've encountered these unfortunate and unexpected concerns with your beloved 2025 Cadillac Escalade's infotainment system and streaming apps, @Twright17. Our team recognizes how frustrating this can be and regrets to hear of your dissatisfaction with the level of communication as our internal technical team works to address this matter. It would be our pleasure to take a look at things and assess where we may be able to assist you towards a resolution. When you have a moment, please send a private message with these details to Onstar_Support to best proceed with this support. Our team will be keeping an eye on our inbox and hopes to hear from you again very soon.
I have sent you numerous private messages, called at least a dozen times and sat on the call for over an hour. How about you fix it and call me.
We understand and regret to hear how this support experience has not met your expectations, Thomas. OnStar wants better for our loyal Members. At this time, our team is empowered to operate exclusively over this channel. To best connect with a live advisor to continue addressing this matter, we recommend dialing 1.888.466.7827. If there's anything further that our team may assist you with here, please don't hesitate to reconnect with us here. We're just a message away.