Forum Discussion
2024 Terrain SLT Elevation App won’t send any commands
Brand new vehicle and app does not work. Keeps saying sending but never completes the commands. I’ve tried deleting the app and reinstalling and turning phone off and no luck. Salesman unsure why it’...
I'm experiencing a problem with my app. After updating it two weeks ago, I'm unable to send any commands from the app to my vehicle, such as remote start. Also, the location of my vehicle cannot be detected, and it says the location is "unavailable." My vehicle is an Escalade 2023.
This is not the experience that we hope for, and your frustration has not gone unnoticed. . If you continue to have trouble, please send us an email with additional details to socialmedia@gm.com with "ATTN: OS Community/Samteh" in the subject headline. Our team will keep an eye out for your reply.