2023 GMC Sierra- Module Fail

Judy, I agree. I can’t believe there’s not a class action lawsuit against them. I can’t believe GM hasn’t put a stop to this scandal. OnStar work just like updates on your cell phone. Apple can do an update to slow your battery down so you have to go get another phone or battery put in. OnStar programs the module to go out at end of your dealer subscription so you have to go in and get a new one. Unfortunately, your situation is a little different than the norm. It’s all a scam and they know it. OnStar would be out of business if they did their job and warranty all the modules instead of having the customer foot the cost. It blows my mind how many people have had an issue with OnStar and there modules.  I get it, it’s frustrating calling into OnStar and getting transfer over and over just to get zero answers, but to go back to the dealer.  OnStar should have a platform just for this issue and supply a way to reboot or program your car system without dealing with the dealer. I mean they can tell you everything else that’s wrong with your car, but they cant seem to help or fix the problem. OnStar’s  favorite motto “ take it back to the dealer”! WHAT A JOKE!