Forum Discussion
MYCHEVROLET app no longer showing real-time tire pressure
Why is MyChevrolet App no longer showing real-time status features like tire pressure, etc. with OnStar One plan purchased?
7 Replies
With the OnStar One Plan, you should have access to Vehicle Status information like your tire pressure. Is this the only information that is not updating within the app? We'd first suggest reinstalling the app, clearing your cache, updating your device, ensure all app permissions and notifications are enabled, and perform a power cycle. To power cycle your vehicle, please follow the below steps:
1. Enter the vehicle and turn ignition on (Vehicle should run for at least 60 seconds)
2. Shut off vehicle
3. Remove Key from ignition or Press start/stop button
4. Exit vehicle - Key FOB must also exit vehicle
5. Close Driver's door - All other doors, hatch, liftgate should also be closed
6. Lock vehicle doors using Key FOB
7. Critical Step: Wait ~2 minutes (or until OnStar LED goes out. This allows time for the OnStar unit and other electrical systems to turn off)
8. Re-Enter the vehicle and turn ignition on
If you are still not able to see your tire pressure after performing these steps, we invite you to send us a private message to OnStar_Support. Just select the envelope icon at the top right of your screen to get started.
I've noticed the same
We understand how difficult it can be when apps are not working like they should, @LtlNyr. That is not the experience we want for our myChevrolet app users. Our team would be glad to look into this for you. As an initial troubleshooting step, we recommend uninstalling then reinstalling the myChevrolet app. If that does not resolve your concern, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page.
I have tried doing all that I have uninstalled reinstalled logged out logged in I've done all of this the way the new app is is horrible it doesn't keep anything updated and it doesn't work like it should
Same here but also my fuel level and my miles haven’t changed either for 2 days. It says last update was 2 days ago
We know how frustrating it must be that you are experiencing these concerns with the myChevrolet app as well, @MissKitty. We recommend uninstalling then reinstalling the myChevrolet app if you have not done so already. If that does not resolve your concern, please send us a private message to OnStar_Support by selecting the envelope at the top right of the page.