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engintech's avatar
engintech
New Contributor
2 years ago

Mychevrolet APP issues

The ONSTAR connectivity team has been trying for months to correct the service mileage on my app. Basically since the middle of May when my first free service was completed the app failed to update m...
Advisor_Helen's avatar
Advisor_Helen
Moderator
2 years ago
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We appreciate you bringing this situation to our attention. Our team here would be happy to take a further look into your case and provide any additional support moving forward. So we may, kindly send us an email to socialmedia@gm.com with ATTN: OnStar Community/engintech in the subject headline. 

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The ONSTAR connectivity team has been trying for months to correct the service mileage on my app. Basically since the middle of May when my first free service was completed the app failed to update my next service mileage. Anybody else with this issue?

Presently my issue is at the ONSTAR Tech Assistance Team level 3. 

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The ONSTAR connectivity team has been trying for months to correct the service mileage on my app. Basically since the middle of May when my first free service was completed the app failed to update my next service mileage. Anybody else with this issue?

Presently my issue is at the ONSTAR Tech Assistance Team level 3. 

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We appreciate you bringing this situation to our attention. Our team here would be happy to take a further look into your case and provide any additional support moving forward. So we may, kindly send us an email to socialmedia@gm.com with ATTN: OnStar Community/engintech in the subject headline. 

","body@stringLength":"401","rawBody":"

We appreciate you bringing this situation to our attention. Our team here would be happy to take a further look into your case and provide any additional support moving forward. So we may, kindly send us an email to socialmedia@gm.com with ATTN: OnStar Community/engintech in the subject headline. 

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