Forum Discussion

Z71Silverado's avatar
Z71Silverado
New Contributor
3 years ago

MyChevrolet App - Unable to retrieve account details.

I have reinstalled the app. Reset my phone. Made sure app was up to date. Made sure my phone software was up to date. I have not once ever been able to get MyChevrolet app to work. It always does the...
hortushonu's avatar
hortushonu
New Contributor
2 years ago

2024 Trax same issue. Unable to get account details.

  • Advisor_Erin's avatar
    Advisor_Erin
    Moderator
    2 years ago

    We're happy to help look into your concern. First, please uninstall/reinstall the app from your device. If you're still seeing the error after this, please email us at socialmedia@gm.com with "ATTN: OS Community/hortushonu" in the subject line so we can further assist.