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MyCadillac - Charge Status
MyCadillac Lyriqs charge status will not show in the app. I have full access to all of the other functions such as remote start, temperature control and can view tire pressure. However, the main...
Same issue here. Took delivery of my Lyiq on 12-30-23. The app was downloaded at the dealer and no charge information available. My salesman called onstage while we were doing the pre delivery inspection and they said give it a day or two and it should start working. Called on star a week later and they escalated my ticket to a tech team. Got a call back about 4 days later saying they believe they fixed it and I just needed a charge cycle and a vehicle on and off and it should work. Well, a couple charges and many on/offs of the vehicle and still not working. Called on star again today. 30 minutes on the call and 3 different departments later they disconnected me. Ugh. Such a pain and frustrating on my first Cadillac purchase.