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dkarp1138's avatar
dkarp1138
New Contributor II
2 years ago

mybuick app problems

Going to make a separate topic, maybe this will help someone else along with me.... 2020 Buick Encore, app will not load/show vehicle status. (tire pressure, oil life, fuel left, etc.) It works fine...
dkarp1138's avatar
dkarp1138
New Contributor II
10 months ago

Still having problems. There must have been an update at some point, now I can at least see my some of the vehicle status when I tap on it on the app. However, it only got part of the vehicle status ONE time, it has not changed since then. 

The mileage has not updated since the first time. It doesn't show fuel efficiency or oil life remaining. 

I may try uninstalling/reinstalling again but it's really not worth my time.....

  • Advisor_Helen's avatar
    Advisor_Helen
    Moderator
    10 months ago

    We appreciate this follow-up. Our team here would like the opportunity to take a further look into things. So we may, kindly email socialmedia@gm.com with ATTN: OnStar Community/dkarp1138 in the subject headline. This will allow us to take a further look into things on our end. We hope to hear from you soon. 

  • nelsonlo's avatar
    nelsonlo
    New Contributor II
    3 months ago

    Same problem, status does not update. Did all the suggest troubleshooter. Doesn't seem to e a fix.