Forum Discussion
Amyo
2 years agoNew Contributor
My Chevrolet app - unable to retrieve....
Just bought a 2023 Bolt and trying to use the my Chevrolet app. Can't get past the login page and get the "unable to retrieve account details" error. I have uninstalled and reinstalled the app, resta...
Juzymcd84
2 years agoNew Contributor
Ok, thanks for the reply. I did send the email but haven't heard anything from anyone yet. And I still cannot use the app. I can log on to the gmc website on desktop and on mobile (both are on Safari browser) but the app still sends the same error " unable to retrieve account info" with "log out" or "try again" as options. If I log out it brings up the log in fields. If I try again I just get the same error message.