My Cadillac App Vehicle Status Not Updating

We appreciate you letting us know the troubleshooting steps you have already taken for your Vehicle Status. To clarify, have you attempted to complete a Power Cycle? This may assist you in updating your vehicle insights and ensuring any diagnostics are accurate. Please see the steps below for further information:

1. Turn ignition on for at least 2 minutes

2. Turn ignition off and wait 2-5 minutes (so data can be collected)

3. Log out of the myChevrolet app and log back in - this may help the app refresh

4. If the concern is still not resolved, please wait 2-3 minutes and refresh the app again, as the status can take a few minutes to update

5. Drive the vehicle around for a few minutes to allow data to refresh on the app

Feel free to let us know if you continue to have trouble with the mobile app.