Forum Discussion
My Cadillac App Vehicle Status Not Updating
I have a 2023 Cadillac Escalade. My Cadillac App in not updating the status of my vehicle and has been out of sync for months. The last status update was at 10, 326 miles and I currently have over 1...
My Cadillac app has not shown correct fuel level or mileage since my purchase.
I have performed all the steps listed on these forums and nothing works.
ive tried checking my status while in the car, while it’s running. No update.
I would say the app is fundamentally flawed with no real solution other than the typical IT response - uninstall / install.
Doesn’t work. Should have bought a Tesla.
We completely understand how frustrating it is when your vehicle status isn't updating properly, @DaveM26BW. We’d love the opportunity to look into this for you and help get it resolved. Please send a private message to OnStar_Support by clicking the envelope icon at the top right of your screen so we can gather a few details and assist you directly.