Forum Discussion
Qw
2 months agoNew Contributor II
My Buick App Location Not Working
My Buick app is not working for location services. I’ve followed all the directions, including ensuring that the locations in the car and phone are turned on. I’ve also removed the app, reinstalled i...
Classaction
2 months agoNew Contributor
Mine hasn’t worked for a month. I’ve also called many times and been escalated many times. They say GM engineers are working on it. Clearly we need new modules. Can we do a class action? This complaint is in all the forums and no response from them.
- Advisor_Sara2 months agoModerator
Thank you for reaching out and being a valued OnStar Member. We’d be happy to assist further with your location service concerns within the mobile app. Please send us a private message to OnStar_Support by selecting the envelope at the top right of the page to get started.