Lyriq26 Digital Key Frustration

Allow us to congratulate you on your recently purchased, LYRIQ. We value your feedback and want you to know that your comments are taken seriously as a newly welcomed member to the Cadillac family. For awareness, initial Digital Key release catered to a select group of customers with 2026 LYRIQ models, amongst others, who meet the eligibility requirements. An email campaign was launched to testers with more information. To see if Digital Key may be available for you, visit your myCadillac app.

Enabling the Digital Key with your phone works by following these steps in the app (if applicable):

Open or download the latest version of the app on your phone.
Confirm you’re using the latest device operating system. 
- Apple: iOS 26 (to confirm this, go to Settings > General > About)
- Android: Android 16 (to confirm this, go to Settings > About Phone)
Select the “Add key to device wallet” widget.
- If you don’t see the widget, go to the Controls tab and select the Keys icon, then tap “Add key.”
To continue, make sure:
- Bluetooth is turned on.
- Your phone and key fob are in the vehicle.
- Your vehicle is on and in PARK with the doors closed.
Follow prompts to pair your phone with digital key.
When successful, your key will appear in your device’s wallet.
Verify that digital key works by exiting the vehicle and using your phone to unlock, lock, or start your vehicle without the key fob.

For more details and answers to frequently asked questions please visit: https://www.cadillac.com/support/vehicle/security/digital-key. Our team is always a private message away at OnStar_Support if we can be of any other assistance.