Forum Discussion
Location Alerts Stopped Working After Renewing OnStar Plan
Thank you for bringing this Location Alert concern to our attention. To ensure that you are receiving notifications when a vehicle on your account enters or leaves the established parameter, please verify that all permissions and notifications for the myBuick app are enabled on your mobile device. If you are still having difficulties, our team would like to further assist in private messaging. Just select the envelope in the top right corner of your screen, and send a message with your VIN or OnStar Account number to OnStar_Support. We're here to help. By sending us a message, you consent to the information you provide being monitored and recorded by GM or those acting on GM’s behalf, subject to the GM Privacy Statement: https://www.gm.com/privacy-statement.