Forum Discussion
App not working
I tried opening the myChevrolet app and it says “the connection between this app and the myChevrolet service is being unexpectedly rerouted by a 3rd Party Process and has been discontinued.” I tried ...
It seem as if they don't have no fix for these issues apps not working (greyed out) I have been dealing with my issues for almost a month and everytime I call they keep telling me they will escalated to a level 3 tech three different times I was told this so when will the level 3 are 4 tech will take the issue it getting ridiculous.
We regret to hear that you are facing these challenges with your mobile app. At this time, our team would like to investigate this further for you and provide additional support. Although, our Technical Team is already looking into this concern, we would be happy to take a look as well. If interested, please email is at socialmedia@gm.com with ‘ATTN: OnStar Community/Hneal211’ in the subject line.