Forum Discussion
Alexa skill for My Chevrolet no longer available
I use a routine on my Alexa device to open my garage door and start my vehicle daily while getting ready to leave for work. Within the last week, I noticed that I wasn't getting prompted for my PIN ...
@Advisor_Helen, as noted by others, how was it, exactly, that you “found that your members prefer to use remote commands in their vehicle mobile apps”? I received no survey or questionnaire asking if this was my preference, nor was I ever asked by a GM or Onstar representative.
Similarly, we received no notice, via mail, email or even in our apps, that this feature was going away.
We’ve got news for GM…a great many of your users would prefer to NOT have to jump through the hoops of having to keep our phones in our hands, at all times, open an app, authenticate and then press and hold a “button”when we could simply configure our automation systems (I.e. Amazon echo or similar) to do these functions for us, where available.